Privacy Policy

Welcome to SOWIZ (sowiz-sg.com). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and the SOWIZ platform.

1. Information We Collect

We collect information to provide the best possible service to all users. The information we collect includes:

• Contact Information: Full name, email address, phone number (WhatsApp), business/organisation name, and your business operating address.
• Transaction Information: Payment data, transaction details, subscription history, and invoices when you use our paid services.
• Technical Data: IP address, browser type, pages visited on our site, and basic analytics data used to improve site performance.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To provide, operate, and maintain the SOWIZ white-label loyalty, booking, and POS platform.
• To process your payments securely through our payment gateway partners.
• To send billing notices, system updates, and the technical support you need.
• To follow up with you for product consultation sessions upon your request.

3. Third-Party Payment Processing

To process online payments, we work with licensed payment gateway partners that support methods such as Visa, Mastercard, PayPal, PayNow, and GrabPay. These partners meet recognised international security standards (including PCI-DSS).

In this process, your payment data is forwarded and processed securely by our payment partners in accordance with their own privacy policies. SOWIZ never stores credit card numbers, PINs, or other sensitive payment credentials directly on our servers.

4. Data Protection & Security

We apply technical and organisational security measures designed to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted on sowiz-sg.com is encrypted using secure HTTPS (SSL/TLS) protocols.

5. Your Rights

You have the right to access, update, or request deletion of your personal data held in our systems. If you wish to do so, or if you have a concern about how your data is managed, please contact our support team using the details below.

6. Contact Us

If you have questions about this Privacy Policy, please contact us via: